Getting started
Sending us
your first order.
There are three ways to hand work over. None of them require you to change how you run your crews, and you can move between them whenever you like.
- 01
Give us portal access
How most clients run itYou add us as a processor on your portal login, the same way you would add someone in your own office. We work your queue directly — open the order, read the photos, write the bid, submit it. You see everything we do inside the portal, because it happens in your portal.
- 02
Forward the order
If you would rather not share accessEmail us the work order and the photos and we send back the completed bid and invoice, formatted for that national, ready for you to paste in. Slower than access, and it means you do the final submission, but nothing leaves your control.
- 03
We watch the queue
Once you trust us with volumeNew orders get picked up as they land, without you forwarding anything or asking. This is where most clients end up, because the point of handing over the back office is not having to think about it.
About giving us your login
It is a fair thing to be careful about.
Your portal login is your business. So: you get named processors, not a pool — the same people on your account week to week, who learn your nationals and your pricing. We do not subcontract your work to anyone else.
Access is yours to give and yours to take back at any time, without asking us. Everything we do happens inside your portal where you can see it, and if you would rather not share access at all, route two above exists for exactly that reason.
What we need from you
- Which nationals you run
- so we know which formats, photo rules and clocks apply
- Portal access, or forwarded orders
- whichever of the three routes above suits you
- Your allowables or pricing
- if you have them — if you do not, we work from the standard catalog
- One order to start
- no contract, no minimum, no setup fee
What comes back
- Every photo read and tied to the line item it belongs to
- An invoice for the work your crew actually completed, evidenced photo by photo
- A bid for everything the photos show that nobody has paid for yet
- The whole thing submitted in the portal, in the format that portal wants
- Rejections chased and resubmitted, not left sitting in your queue
Turnaround is agreed before we start, based on your volume and which nationals you run. We would rather commit to something we hit every time than quote you a number that sounds good on a website.
Start with one order.
Send one work order through and see what comes back before you decide anything else.